Nick's In Squash
Privacy Policy
Last updated: 24 October 2026
This policy explains how Strategic Internet Communication CC, trading as
Y Not Create Change ("we"), handles personal information in Nick's In
Squash. It covers the Android app (package
za.co.nicksinsquash.app), the Nick's In Squash smart TV
app, and the website at
https://nicks-in-squash.web.app.
Nick's In Squash is the Behind the Ball (BTB) Squash Coaching Academy.
The website is a public page about the app. It does not ask you to create an account.
Who we are
Strategic Internet Communication CC t/a Y Not Create Change, South Africa. Privacy questions: nicksinsquash@gmail.com.
Accounts
Sign-in uses Firebase Authentication. You can create or open an account with an email address and password, or with Google Sign-In.
When you sign in, we receive:
- The account identifier Firebase assigns
- Your email address
- The name you or Google provide
We do not receive or store your Google password. For email sign-in, Firebase holds the sign-in credential. We do not keep a separate copy of your password. You can use much of the coaching course and the Digital Score Card without an account. Progress can stay on the device.
App activity
The app is a squash coaching academy. Depending on the tools you use, it processes:
- Digital Score Card (The Marker). Names you enter for the players and the marker, the score and games, and optional details such as club, court, and remarks.
- Match Book. Session titles, notes, and dates you save.
- Coaching tools. Lesson progress, test results, and profile details you choose to enter, such as a display name.
This information is used to run the score card, keep your match book, and continue the course. Where a feature stays on the device, we do not receive a copy. If you are signed in and a feature saves to your account, we keep that copy so the same account can use it.
Academy Pro and Google Play billing
Academy Pro and related memberships, including household and coach plans where offered, are purchased through Google Play Billing. Google processes the payment. We do not receive your card number or full payment-account details.
To confirm a purchase, the app sends the purchase token and product identifier to our server. The server checks that token with Google before membership is granted. We store the result we need to run the membership: the product, whether it is active, when it expires, and which account it belongs to. The same check is used when you restore a purchase. A purchase that Google has not verified does not unlock paid features.
Smart TV, QR activation, and device seats
You can link a smart television to an account that already has a membership. The television shows a QR code or a short code. That code identifies the activation request. It is not your password, and it does not contain your card details or a purchase token.
You approve the television from a signed-in phone. We then store a device label, which account or seat the television belongs to, and a short-lived session so that television can use the membership. Unused codes and sessions expire. Signing out or unlinking removes that television's session.
Some plans include a limited number of seats and linked devices, shared across phones and televisions. We keep the seat list and the devices linked to each seat so we can apply that limit. You can unlink a device in the app, or ask us to remove a seat or device.
How we use information
We use personal information to:
- Provide the app, the coaching tools, and linked television access
- Authenticate you and keep your account secure
- Confirm Academy Pro and other memberships with Google Play
- Apply seat and device limits
- Respond to support, access, correction, and deletion requests
- Meet legal duties, including tax and fraud prevention
We do not sell personal information
We do not sell personal information. We do not rent it, and we do not share it with third parties for their own advertising. The app does not show ads and does not collect the Android advertising ID.
We share information with the service providers named below, only so they can perform the service we ask of them. We may also disclose information if the law requires it, or if we need to protect the security of the service, our users, or our rights.
Third-party services
- Google Firebase. Firebase Authentication runs email/password and Google Sign-In. Firebase and related Google Cloud services host account and membership records we keep for the app. Google's privacy policy is at policies.google.com/privacy.
- Google Play. Google distributes the Android app and processes in-app purchases. Purchase verification uses Google Play's developer services. Google's privacy policy is the same page linked above.
This website is served by Firebase Hosting. A visit does not create an account. Hosting logs may include a technical record of the request, such as the time and the page requested.
On the promotional page, you can choose whether to allow Google Analytics. If you allow it, Google Analytics uses cookies and pseudonymous browser or device information to measure page visits and button use, together with limited campaign categories. The page removes offer codes and invitation details from the address before loading Analytics, and does not deliberately send those credentials to Analytics. Choose “No thanks” to prevent Analytics from loading, or use “Analytics choices” on the page to change your preference. Google’s privacy policy is linked above.
Security
Data sent between the app, this website, Firebase, Google Play, and our servers is encrypted in transit using HTTPS. Purchase tokens used to verify membership are stored in protected form. Information that stays on your phone or television is also protected by that device. No method of transmission or storage is completely secure.
Children
Nick's In Squash is made for families and for children aged 6 and over. A child can use the coaching course on the device without an account. An account, a purchase, and television linking are meant to be completed by a parent, guardian, or coach.
We do not sell children's personal information. We do not use it for advertising, profiling for ads, or personalised advertising. If you believe a child has given us personal information that should be removed, email us and we will delete it. A parent or guardian may ask for access, correction, or deletion of a child's information using the addresses above.
How long we keep information
We keep account information while the account is open. After we verify a deletion request, we delete the account and the personal information we hold for it within 30 days.
We may keep a limited record for as long as we need it for security, fraud prevention, tax, or a legal claim. That includes a record that a Google Play purchase was verified. Information that never leaves your device stays there until you delete it or uninstall the app. Television activation codes and sessions are short-lived. They are removed when they expire, when they are cancelled, or when you unlink the device.
Your rights
You may ask us to:
- Tell you what personal information we hold about you (access)
- Correct information that is wrong
- Delete your account and the personal information we hold for it
Email nicksinsquash@gmail.com from the address you use to sign in. You can also start a deletion request at Delete your account. We may need to confirm that the request comes from you, or from a parent or guardian. We complete verified requests within 30 days.
If you are in South Africa, these requests are also how you exercise your rights under the Protection of Personal Information Act 4 of 2013 (POPIA), including access, correction, and deletion. You may lodge a complaint with the Information Regulator.
Changes
If this policy changes, we will update this page and the "Last updated" date.
Contact
Strategic Internet Communication CC t/a Y Not Create Change.
nicksinsquash@gmail.com